Arcvee

Privacy Policy

Last updated: May 3, 2026

This policy explains, in plain language, what data Arcvee uses, why we use it, who helps us provide the service, and how you can contact us about your data.

1. Data Controller

Arcvee is operated from Argentina and acts as the controller of the personal data it processes to provide the service.

Contact: [email protected]

2. Data We Collect

Account data

  • Email address
  • Phone number (optional)
  • Name (optional)
  • Country, language, and timezone
  • Plan type

User-generated content

Arcvee stores the content you choose to upload or send, such as notes, files, reminders, lists, saved links, and personal records related to spaces like finance, health, pets, vehicles, study, home, habits, or diary.

Usage and analytics data

Through PostHog, we may collect usage data to understand and improve the product. In regions where required, we ask for consent before enabling analytics:

  • Pages visited and interactions on the web app
  • Device type and browser
  • User identification when you are logged in, such as email, language, country, and plan type

Technical data

  • IP address
  • Access timestamps
  • Browser User-Agent

3. Sensitive Information

Some Arcvee features may store sensitive information, such as health, financial, diary, cycle, nutrition, fitness, or pet veterinary information.

We process this information only if you enter, upload, or send it voluntarily, and only to provide the service.

4. How We Use Your Data

  • Service delivery: process, organize, and display your content
  • AI processing: analyze and categorize your content using artificial intelligence
  • Analytics: improve the product through aggregated usage analysis or account-linked analytics where applicable
  • Security: prevent fraud and unauthorized use
  • Communication: send you relevant information about the service

5. AI Processing and Third Parties

Your content may be processed by third-party artificial intelligence services to understand and organize it. This is a core part of Arcvee.

AI Providers

We may use AI providers such as OpenAI, Google Gemini, or Novita AI to analyze and organize the content you send. The provider list may change as we improve the service.

Other third parties

  • Cloudflare R2: file storage with private or temporary access
  • PostHog: product analytics, only when enabled or consented as applicable
  • Meta/WhatsApp Business API: messaging platform
  • Polar.sh: payments, subscriptions, invoices, and related billing support
  • Infrastructure and database providers used to host and operate the application

Arcvee does not sell your personal data.

6. WhatsApp Data

Messages sent through WhatsApp pass through Meta's infrastructure before reaching Arcvee. We recommend reviewing Meta/WhatsApp's privacy policy.

Arcvee stores the content of messages you send to the bot to provide the service. Message metadata, such as phone number and timestamp, is used to identify your account and process your request.

7. Storage and Security

We use reasonable technical and organizational measures to protect your data, including encrypted connections, secure authentication, access controls, and private file storage.

No online service can guarantee absolute security, but we work to reduce risk and protect your account and content.

Data Retention

We retain your data while your account is active or while it is needed to provide the service.

When you request account deletion, a 30-day grace period begins. After that period, we delete or anonymize your account data and content, except where we must keep limited records for legal, security, or billing reasons.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, export, object to, or withdraw consent for the processing of your personal data.

  • Access: right to know what data we have about you
  • Rectification: right to correct inaccurate data
  • Erasure: right to request deletion of your account and data
  • Portability: right to request a copy of your data in a readable format
  • Objection: right to object to the processing of your data
  • Withdrawal of consent: you can withdraw consent where applicable

To exercise these rights, contact us at [email protected].

9. Minors

Arcvee is not intended for children under 16 years of age.

If you believe a child has provided personal data without appropriate consent, contact us so we can review and delete it if applicable.

10. Changes to This Policy

We may update this policy when the product, providers, or legal requirements change. We will publish the updated version and, if a change is relevant, communicate it through reasonable means.

11. Contact

For inquiries about this policy or to exercise your rights:

[email protected]